Air Canada Boeing 787 Premium Economy Review



When flying between Vancouver and Toronto, there certainly isn’t a shortage of airlines to choose from. Following my Premium Economy flight with British Airways,  I decided to hop on board with Air Canada to review their Premium Economy product. I booked this fare through SkyScanner which is undoubtedly the best after its interface upgrade.

Originally when booking this flight, I was supposed to be travelling in the economy cabin. However when checking in using the Air Canada mobile app, it gave me the option to upgrade Premium Economy for $295 CAD.

Premium Economy passengers can check in using the Priority desks, usually reserved for Air Canada frequent fliers or Business class passengers. The morning of my flight from Vancouver, there had been a number of cancellations to scheduled services, meaning the queue for economy check in was full of people trying to get onto alternative flights to their destinations. Luckily for me, the priority desks were almost empty meaning just 10 minutes after arriving at the domestic terminal, I was through security.

Ac34 vancouver – toronto:

The flight I was booked onto, Air Canada 34, doesn’t start it’s journey in Vancouver. It is actually the long haul service from Sydney to Vancouver then Toronto. Today the Sydney to Vancouver sector was being flown on a Boeing 777 that was delayed leaving Sydney by approximately 3 hours; rather than delay the service onto Toronto, a Boeing 787-9 Dreamliner was put onto the route.

Air Canada also implement a zonal boarding system, much like that of British Airways. Being in ‘Group 2’, I was on the aircraft in no time at all, and took to my seat 14A. Immediately I was very impressed with the modern look and feel of this cabin, something you would expect from an aircraft that is just under 2 years old. Already, this put it ahead of the British Airways Premium Economy offering on my flight to Vancouver.

Seat 14A (As indicated by the big pink bag!)

After settling into my seat and getting a few pictures from my window seat, I was offered a choice of orange juice or water as my boarding drink. Shortly after the Captain came over the PA and announced that we would have a short delay in departing Vancouver as we would have to be deiced. At 9.20am local time we pushed off the stand and taxied to a remote part of the airfield for deicing.

Departing from Runway 08R at 9.43am, we started climbing to our cruising altitude of 41,000 feet. The seat belt signs were switched of promptly after take off and a crew member came around the cabin to hand out our breakfast menu. This mornings options were either Pancakes or a Parsley Omelette. Unfortunately as I was the last to be served in the cabin, my first choice of Pancakes were all gone, leaving me with little choice but to sample the Omelette.

Before choosing from one of the many blockbuster films on offer to watch, I decided to wake myself up with a freshly brewed Lavazza coffee from the drinks service. Only the Brave (A brilliant must watch film that’s based on a true story) was my selection from the In flight Entertainment System. Watching on my Panasonic ex3 system, the latest addition to Air Canada’s IFE offerings, I was impressed at both the screen size and clarity of the image. Just as the film was reaching it’s mid point, breakfast was served.

The IFE system found in the Premium Economy cabin

The Parsley Omelette was accompanied by a chicken sausage, potatoes and relish. Also offered were fruit, yogurts and a warm bread roll with butter and jam. As appetising as the omelette looked, it wasn’t quite to my taste. Leaving the Omelette I enjoyed the rest of my breakfast. Much to my annoyance, the passenger seated next to me (who had ordered the last Pancakes dish available), decided to leave his breakfast after taking only one bite. It was only after long deliberation that I decided not to try and steal the remains!

Breakfast served in Premium Economy

As we reached the mid way point of our 3 hour 50 minute flight, I decided to stretch my legs and take a wonder around C-FGFZ, the 787-9 Dreamliner I was flying on. After being given a few odd stares when walking through Business class in my hoody and trainers, I went into the galley to find that the crew had laid out a selection of complimentary snacks to choose from. Picking up a Kit Kat, Bacardi and a Coke, I headed back to my seat.

There are 21 seats in the 787-9’s Premium Economy cabin. All with a legroom of 38″ and a seat width of 19″. Found at every seat are power ports that can be used to charge devices via USB or Canadian plugs. Most of the seats can recline approximately 7 inches, however row 14 is slightly limited due to the bulkhead located behind. Seats 14A and 14K do offer some superb shots of the Dreamliner’s wings and the General Electric built GEnx engines. With seat selection complimentary to Premium Economy passengers, it would definitely be my recommendation for anyone travelling with Air Canada in the future.

Cruising at 41,000 feet

As we descended into Toronto, the crew passed through the cabin to clear our waste and prepare us for landing. It was at this point that I felt my good experience throughout the flight was ruined slightly. I had asked the Cabin Manager if it was possible to visit the flight deck after arrival on stand, a request that was met with a short, sharp “No”. I am fully aware that flight deck visits are strictly on a request basis, but the fact that the Captain wasn’t even asked annoyed me.

The rest of the flight passed without incident and as we touched down at Toronto Pearson International, I was left feeling that the upgrade had been well worth the money.

When compared to a similar product such as the British Airways’ World Traveller Plus, It certainly leaves me with no doubt in my mind which airline I would choose to fly with when planning my next trip to Canada. BA however were spot on with the customer service, and certainly made me feel welcomed and valued as a paying customer. Ultimately when flying comfort has to be a number one priority, and that’s where Air Canada comes into a world of its own.

 

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