Split over two terminals, Dublin Airport is rapidly growing into one of Europe’s major hubs. The sleek, modern Terminal 2 is the home of Aer Lingus as well as other major transatlantic carriers.
Before my Dublin – Malaga flight, where I reviewed Aer Lingus’ Airbus A330, you can read that review here, I decided to head on down to the lounge to experience some award winning Irish hospitality for myself.
Once you have cleared security and get airside, getting to the lounge is a simple case of following the clearly displayed signage, heading down a level in an elevator, turning a corner and hey presto you’ve arrived!
As soon as I stepped through the door, I was immediately greeted by Gloria, who was manning the welcome desk this morning. After a quick check of my boarding pass, I was given a card with the Wi-Fi details printed on it, and I was wished a very pleasant stay.
The firs thing I noticed when I walked through into the seating area was an unmistakable sense of peace and tranquillity. The lounge has TV sets mounted on the walls at various points throughout the lounge, all of which are set to mute to allow guests the opportunity to relax before their flight and to let them catch up on work. Giant floor to ceiling windows allow lots of natural light to flood into the lounge; they also give guests inside the lounge a view of the distinctive shamrock that is on the tail of every Aer Lingus aircraft.
This mornings buffet consisted of a cold selection of cereals, pastries, yoghurt and fruit salad. There was some snacks such as biscuits and every airline’s favourite sour cream and chive pretzels. I had previously read about the disappointing array of food options available here at the lounge, and Its very clear that nothing has changed. All food is accompanied by fresh fruit juices, hot drinks and a selection of sodas from the fridge.
Split over two levels, the lounge offers an upstairs seating area that is designated as the quiet zone. Also on the top level are complimentary shower rooms that guests transiting through Dublin can use. My experience with airport lounge shower rooms is that they can become quite hot and humid very quickly, however without using Aer Lingus’, I can’t comment on them.
As the flight information display screens indicated that it was time for me to head to the gate so that I could board my flight to Malaga, I got the sense that the Aer Lingus lounge is ideal for an hour or so whilst you wait for your flight. In my honest opinion, If the access had not have been included in my fare, I wouldn’t have lost any sleep over it. The lounge is practical and modern, but not quite what I expected from a Skytrax 4* rated airline.