Air Baltic 737 Business Class Review

As you will read in this flight review, my trip on Air Baltic was two things: a massive success and a massive failure.

Air Baltic had initially invited me to fly out on their 737-300 and fly back into London, the very next day, on their flagship Bombardier CS300, both in business class. However, due to an unforeseen operational mishap, my CS300 was swapped at the last minute for another 737Classic, thus leaving me without a trip on the new Bomabrdier jet. However, as you will later find out, my return flight inherently became the best flights of my life, knocking the incredible A350-1000 flight with Raj off the top spot.

My outbound flight was the evening departure from London Gatwick to Riga (one of 2 daily services). This flight is supposed to be operated by the CS300 so it was horrible luck that I ended up on the 737Classic twice (this first flight was a known equipment swap). However, I was yet to fly on the -300 variant of the 737 so I was not fussed. Air Baltic has a total of 6 737-300 and 5 737-500 ageing classics in their fleet and currently operate the largest CS300 fleet in the world with a total of 20 aircraft ordered and eight currently flying. They have recently placed an order for 30 more CS300s and acquired options for a further 30 aircraft. The total value of this order is being placed at about $2.9 billion, based on list prices.

“I am excited to grow our fleet up to 80 CS300 aircraft while phasing out our other aircraft types in the next three years.” Air Baltic’s Chief executive, Martin Gauss.

Photo Credit: Air-Baltic

Flight Number 1 | Air Baltic B737-300 Business Class

Business class passengers departing from London Gatwick can enjoy the No.1 lounge at South Terminal, with access via passes handed out during the check in process. This lounge is perfect for a quick drink and a snack and has hot food on order. The fact it is also a ‘pay to enter’ lounge means it is unsurprisingly busy most of the time. However, it does offer an amazing view over the apron of which you can gaze at for hours watching the busy airport life pass by.

Priority boarding at the gate was strictly enforced and the handling agent made sure business class passengers boarded first. Once on-board the crew distributed pre-departure drinks, with a choice of orange or still water. Menu cards were handed out while still on the ground.

Once boarding was complete we had to incur a small delay while waiting for a take-off slot.

Taxiing out towards 08R

The Business class configuration on-board Air Baltic is very similar to the product of most other European carriers whereby the middle seat is blocked off. The Recaro seats show their age but the seat itself was pleasant enough for the near 3 hour flight, the tray tables were adequately large and do slide towards the user.

After the long taxi out to Runway 08R, we took to the skies bound for Latvia and after reaching a safe altitude, the cabin crew were released and more beverages were served. One thing I noticed throughout the entire flight was how diligent the crew were, as I was constantly asked if I would like a refill or another drink.

After a short while orders were taken for the hot meals. I opted for the sweet and sour chicken with rice. As I was flying on standby, however, this wasn’t the normal meal of a business class passenger but you can see the business class meal in my second flight below. As the flight progressed the sun continued to set over Europe, a sight best seen from 39,000ft.

Sunset from 39,000ft

The flight itself had been for the most part, smooth and this was no exception for the stunning approach into Riga, where we touched down safely on Runway 36 with only 15minutes of delay. Riga airport is home to only a small handful of jet bridges, so it is no surprise that we were parked on a remote stand with buses back to the terminal. After a small flight deck visit and photo opportunity with the crew I boarded the bus back to the terminal where border control took an easy five minutes. I  was soon off to my hotel where I enjoyed a pleasant night in Riga city center.

Touching down on Runway 36

View from St Peters Church

Flight Number 2 | Air Baltic 737-300 – With a Twist

My flight back home was scheduled to be operated by the Bombardier CS300, hence the trip out to Riga to review their flagship product. However it seems the aviation gods were messing around today and flight radar had my flight down as being operated by a 73C (The same aircraft type I had previously flown only a few hours ago). I was evidently frustrated at the time, in essence rendering my trip a failure.

I had obtained special permission to film onboard this flight as I was supposed to be making a small video about the CS300 and thankfully I still had the permission to film as it was granted for flight BT653 from RIX-LGW, no matter which aircraft.

Once onboard, I greeted the crew and showed them the letter of approval. The flight crew were very accommodating and let me mount my GoPro in the flight-deck to get some footage for the video. As you will see from the pictures below, I was also invited into the flight-deck for landing after securing special permission from Air Baltic HQ. This really did make it one of the most incredible experiences! Being able to sit on a jump-seat is the pinnacle of any av-geeks dream and is the closest you can get to flying the real thing!

View from the jump seat

I will not go into any significant detail of this flight, as it was operated by the same aircraft type, and I was sitting in the same class cabin. My experience in Business class was still faultless and the crew were still great. This time round I was able to try out their proper Business class meal, on this particular flight it was Salmon with Sweet Potato. The meal was served piping hot and was excellent. Due to huge electrical storms over England the flight back to London was unsurprisingly bumpy and we had to route around the weather, but the crew still managed to land safely and on-time.

Salmon with Sweet Potato

My Conclusion

Both my Air Baltic flights had consisted of exceptional service and professionalism. The crew on both flights were attentive in their service, constantly making sure you were well fed and hydrated. The aircraft them-self, although old in their age, were well maintained but lacked what I would call ‘modern day necessities’ like universal power sockets or USB charging ports. I would never hesitate to fly Air Baltic again and i would love to properly test out their CS300 product.

The only negative that stood out was the Business Class ticket price and indeed the economy ticket price. You are paying a hefty premium to fly Air Baltic over the likes of the low-cost carriers operating in this region, such as WizzAir or Ryanair, and for some this premium may not simply be worth it for the 2hr30minute flight. For example on the 13th June a one way ticket from London to Riga would cost £65 with WizzAir from Luton, whereas Air Baltic from Gatwick would set you back a hefty £282 (Economy class Ticket). Worth the price? That’s up to you.

diclaimer: This trip was fully provided by Air Baltic. I was under no pressure to express any specific point of view and all opinions are my own.

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