In 2017, British Airways returned to the UK regions, with the announcement of new flights to a range of holiday destinations from Manchester, Birmingham and Bristol – to be operated by BA’s wholly owned subsidiary, CityFlyer. Initially, I was sceptical: BA has long treated the English regions with contempt whilst airlines like Thomas Cook and Virgin Atlantic have thrived “up North”. However, last December, British Airways yet again increased its presence with new flights from Manchester to Dublin (adding to Aer Lingus’ frequent services) and Florence and expansion of existing connections to Ibiza, Malaga and Palma. Naturally, I was keen to try out the new flights and sample the “Jungle Jets” that solely make up BA CityFlyer’s fleet. I was not disappointed…
British Airways 4474: Manchester (MAN)-Dublin (DUB)
Aircraft: Embraer 190, G-LCYY
Seat: 15D (Euro Traveller)
Manchester Airport – Check-in/Lounge/Boarding
Manchester Airport is in the midst of a much-needed £1 billion investment, with the transformation project already under way in Terminal 2. Whilst Terminal 3 (host to most OneWorld partner airlines at Manchester, including BA, AA and Iberia) will be improved in the coming years, for now the terminal remains overcrowded and small. Despite this, Manchester Airport is making great strides to improve the experience with a string of new cafés and bars and a new ‘adults only’ Lounge.
British Airways’ Lounge is located on a mezzanine level, looking down into the main terminal. Unfortunately, I wasn’t lucky enough to be treated with the lounge experience on this trip, although I hope to try it out soon. Boarding began promptly, at 09:25 – as my aircraft, G-LCYY, was towed onto stand and was carried out according to group numbers.
The Aircraft: Where should I sit?
The cabin is upholstered with blue leather, and grey armrests. Every seat looked extremely comfortable and well-padded – a nice change from the modern ‘slim-line’ alternatives more widely used by airlines in this day and age.
Initially, I was struck by the sheer amount of legroom that this aircraft boasted – with a 34″ seat pitch! The comfort was truly unrivalled for a short flight across the Irish sea and the amount of legroom was unwavering throughout the entire plane. I was seated in row 15 – in the rear portion of the aircraft – and I was able to stretch my legs out straight in front of me with ease. Every seat also had a recline of 6″, and an abundance of seat width (specifically, 18.5″) and a large tray table, that would easily accommodate any laptop to work on the go. I simply can’t emphasise the comfort of this regional aircraft enough and would recommend it in a heartbeat to anyone choosing between BA CityFlyer and a rival airline.
With this generous layout, CityFlyer’s Embraer 190 has a capacity of 98 passengers, in a 2-2 ‘double-bubble’ configuration. The “Double-Bubble” fuselage concept is a shape derived from overlapping two ovals to form a four-abreast cross section. The widest point of the upper oval is at the passenger’s elbow level, maximising space and allowing for wider seats and aisles than larger aircraft. This makes the E-Jet family a winner with passengers and with airline companies.
Business Class was broadly similar to the rest of the aircraft and, for a short intra-European flight, I would highly dissuade anyone from upgrading to Club Europe; Economy Class seats were equally as comfortable. It is still beneficial, however, to sit at the front of the cabin, for swift disembarkation and quick refreshments service (especially on a 40 minute flight).
Unfortunately we incurred a delay on departure from Manchester Airport. Single runway operations meant that congestion blocked our pushback from Terminal 3. However, communication from the pilot was prompt and informative. Soon enough, we had broke through the typically thick blanket of British cloud and set course for Dublin.
The flight itself was rather uneventful and only took around 25 minutes in total – meaning the crew had no choice but to carry out the onboard service efficiently and quickly. A task which they fulfilled with ease.
When travelling on British Airways mainline, the onboard service consists of a buy-on-board M&S menu. With CityFlyer, this isn’t the case. Even on a flight as short as mine, the cabin crew immediately got to work and served every passenger with a complementary drink and snack – choosing from biscuits, popcorn, crisps, Diet Coke, Tonic Water and many more.
Granted, this is a small touch but adds to the experience and makes short-haul flying feel that little bit more luxurious.
The Verdict – A Fantastic Way to Fly
British Airways CityFlyer offers one of the most comfortable and convenient short-haul products in Northern Europe, with 34″ of seat pitch and many of its radiating from London City Airport. Barring a small delay due to congestion at Manchester, the flight, aircraft and crew were faultless and, if flying from the UK Regions to a holiday destination such as Palma or Ibiza, there certainly is no other rival that comes close to matching the comfort of BA CityFlyer.
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