Cathay Dragon A320 Business Class Review

Dragonair officially became known as Cathay Dragon in November 2016 and since the original takeover in 2007, the Dragonair brand has become more and more similar to that of Cathay Pacific. Cathay Dragon now operate many of the short haul routes on Cathay Pacific’s network and one of those routes is Changsha.

I have made a video of this flight which gives you the opportunity to see first hand what the experience was like – watch it below.

Having flown into Changsha just two days previously, I arrived back at the airport bright and early and very excited to see just how Cathay Dragon’s business class product compared to that of fellow OneWorld airline British Airways. You can see their regional business class reviews which I wrote for the Boeing 767 and Airbus A319.

The British Airways A319 Business Class. Will Cathay’s be any better?

Booking

I booked this flight using my British Airways Avios which I generated by using my American Express British Airways Premium Plus card. The one-way flight cost 9,000 Avios and around £20 in tax. This flight can be bought revenue but I advise to go via comparison sites such as SkyScanner to get the best prices. I found some very good prices on all of Cathay’s network on SkyScanner last night so be sure to have a browse.

Pre-Flight

I arrived at Changsha airport three hours before my flight departure as I didn’t know what to expect in terms of waiting times. The airport was pretty quiet at this time but check-in desks for Cathay were not open. I asked some people but it seemed nobody who knew spoke English. After about 20 minutes I googled it and found that Cathay’s desks only open 2 hours before the departure time. This meant I had to kill an hour in the departure hall before going through security.

Once check-in opened I took my place in the tiny queue

Business class passengers are really taken care of here at Changsha – you get a red carpet all to yourself!

Today I was travelling with my AeroLite case. I have to say its an incredible suitcase to use as a carry on bag.

At check-in we encountered some issues with my bags. To cut a long story short, I was flying the route Changsha – Hong Kong – Taipei – Hong Kong but the girls at check-in wouldn’t allow me to check my bags all the way through as they were scared it wouldn’t make the connecting flight in Taipei in time. Anyway, after 40 minutes of standing around, they decided to tell me the best option was to abandon my bag in Hong Kong and hope that I found it later that night… You can watch the video below which highlights exactly what happened and shows you if I found my bag or not!

As I was heading through passport control, another setback occurred. The Chinese border guard spoke very little English. He made me stand aside for several minutes and then repeatedly asked me the same question in Mandarin which I made very clear I didn’t understand. After he finally called an English speaker, I could finally get to security. Security had no fast-track line and a huge queue so when I asked the lady for a business class line she simply walked me to the front, opened the entrance and pushed me into the queue that was more like a jostling mass of fanboys trying to get the front of the crowd at a concert.

I finally made it airside with around 20 minutes until boarding began and hit one more setback. The lounge at Changsha was under construction so there was a makeshift lounge in use. This lounge was called ‘No.16: First and Business VIP Lounge’. As I walked in, I realised there was nothing less VIP than this lounge and after a quick coke and a glass of champagne which turned out to be simple white wine, I was out and moved down to gate 44 for boarding.

The Flight

Priority boarding was strictly enforced and as a business class passenger I was one of the first people to board.

Cathay strictly enforce priority boarding

As I entered the cabin I was instantly impressed. Without even needing to see any food or amenities, the 2-2 configuration was enough to reassure me that this was going to be an excellent flight. There are only two rows of business class seats which makes the cabin ultra private.

Loved the 2-2 configuration a lot

Because of this 4 abreast setup, the space next to the seats is great. There is room enough to store anything you brought onboard as well as the blanket and pillow that greeted you as you got onboard.

The seat has a small area at the front for your drinks, a storage area underneath the armrest, a table which folds inside the armrest and seat controls to adjust the recline and foot rest. I thought it was amazing that the A320 seats were fitted with a recliner. The seat recline didn’t take you to a lie flat position but a 3/4 position which was very comfortable.

Mega comfort

Cathay’s own brand headphones are also waiting for you as you board the plane. These headphones were really good and were to be used when watching films on the iPad that was handed out to business class passengers before takeoff.

Cathay’s headphones and comfy pillow

The iPad was equipped with Cathay’s own IFE programme and had an OK selection of media. I found this to be of very little use on a 1 hour 20 minute flight but did like the magazines that were loaded onto the iPad. I ended up reading Business Traveller during the cruise.

Such a cool novelty being given an iPad

Alongside the iPad I was also given a menu. I was very impressed with this and Cathay Dragan once again showed British Airways up in this department. Food orders were taken on the ground and I chose the Sauteed Pork with Osmanthus lychee sauce, steamed jasmine rice and sugar peas. To drink I went for the Taittinger Brut Reserve Champagne which I was very happy to see on the menu. You can see the full menu in the slideshow below.

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As soon as I was comfortably seated, the offer of a welcome drink came around. On the tray was water, orange juice and a gin & orange juice cocktail. I chose the cocktail and was impressed. It had a strong gin kick which was excellently complemented by the orange juice.

My gin welcome drink

Once boarding was complete we taxied out and departed Changsha, waving goodbye to the first stop on my China trip.

Ciao Changsha

As soon as we hit our cruising altitude the crew made no mistake in getting our food out promptly. My Pork dish came around and was really nicely presented. The tray had my meal, a fruit salad, butter for bread that I assumed would come later, salt and pepper shakers, cutlery and two glasses.

Nice layout

After the meal was delivered, the crew came back to fill my glasses with the Taittinger I had decided on.

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Next came the bread. Alongside the normal rolls, there was an option of hot garlic bread which I jumped straight on. I couldn’t help laughing as I remembered the joke my mum always makes when I eat garlic bread. It generally involves her saying I better not kiss anyone after eating it. I don’t think there was any danger of that on this flight, anyway.

Garlic bread?!! YESSS

After I had cleaned up my really excellent meal, I was offered tea or coffee and opted for a coffee.

That’s what you’re meant to drink in the morning, not champagne

Overall, I was left mega impressed by the food offering. My pork dish was amazingly presented and tasted fantastic too. The fruit salad was accompanied it well and the hot garlic bread was a nice treat.

The whole dish
Cheers!

Before I knew it, we were already making our descent into Hong Kong and out of the window were some of the best views I have ever seen from an aircraft. We approached Hong Kong and then banked over it as we began our approach into Hong Kong International.

These views were UNREAL

As we came onto our final approach, headphones, ipads and drinks were all collected and we landed about 30 minutes late. I was first to exit the aircraft and was warmly sent on my way by the crew.

Hello Hong Kong!!

To conclude, I had an amazing flight in Cathay Dragan’s business class on this 1 hour 20 minute hop. The crew were fantastic, the food service excellent, the champagne great and the amenities even better. To be given an iPad and a menu really helps give business class passengers that elite feeling which so many other carriers fail to do.

Flying a 2-2 configuration is a real positive as it gives heaps of storage space and a very spacious cabin. If you have the opportunity to fly Cathay Dragon’s business class then do, it’s a really amazing product and one I can’t wait to do again in the future.

Like this review? See my latest 787 business class review here

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