Featuring Cobalt Air’s New Airbus A320 Business Class & Economy Cabins
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At 0920am, the gate was announced, and I made my way to the boarding area. After already completing one five-hour rotation from Larnaca, my aircraft was enjoying some well-earned rest on the tarmac. Cobalt Air flies to Manchester year-round and has done since 2016. In the winter season the route operates twice a week and, in summer, increases to three-weekly. Having been met by the dispatcher at check-in, I was able to take some photos of the empty cabin before the rest of the guests boarded and have a chat with the cabin crew.
As I stepped onto the aircraft, my initial impression was that the cabin looked airy, comfortable and welcoming. It was also modern, fitted with Recaro seats which offer adjustable headrests and a substantial recline. Although a minor detail, the boarding music enhanced the relaxing and tranquil atmosphere onboard; as the flight was not full – boarding was done in an orderly and efficient manner, without being chaotic.
My Cypriot chariot for the outbound flight – 5B-DCY – is one of 6 aircraft in Cobalt’s fleet and is fitted with 12 Business Class seats in a 2-2 configuration and, as with all Airbus A320 aircraft, economy class was fitted in a 3-3 configuration and began in Row 4, with 144 seats. Obviously, the bulkhead seats were very comfortable; the rest of the Economy seats offered 30” of seat pitch, adjustable headrests and substantial recline. All of the Business Class seats offer a 40” seat pitch and lots of width – with a foot rest and several seat controls, allowing you to find a comfortable position. On my inbound flight, I flew on one of the airline’s Airbus A319 aircraft which are configured in an all-economy class setup with 144 seats. Cobalt received this A319 (5B-DCU) in November 2016 and had a much more dated cabin, but equally comfortable.
business class: cobalt shines above its competitors
The new Business Class – introduced in December 2017 – is where Cobalt really shines above its competitors. British Airways, Lufthansa, Air France and others offer an Economy Class setup, with a blocked middle seat. Whilst this is convenient for the airline and easy to amend depending on the load of a flight, for passengers, it offers little to no more comfort than those sitting at the back of the plane. Contrastingly, Cobalt’s Business Class looks more like a short-haul premium product you’d find in Asia or a US airline’s domestic ‘First Class’.
For longer flights, this really does offer all of the comfort you would need. When flying in Business Class, guests will experience several amenities offered by the airline which make the experience more seamless and tailored around you:
• Express Check-In Lanes & Priority Boarding
• 2x 20kg Baggage Allowance
• Dine On-Demand Menu (just ask a crew member when you are ready to eat!). Of course, when flying on a Business Class ticket, you receive a full complementary meal service. If you are on a flight when you can simply upgrade to the seat, you will have the same food choices as economy passengers.
The full Business Class service is currently only available on routes to Gatwick, Heathrow, Athens, Abu Dhabi & Moscow – but I found you can upgrade to the cabin on other flights for just €75, without the additional benefits. This offers an attractive proposition for business travellers and, if I were to travel regularly between Europe and Cyprus/Middle East on business, I would undoubtedly choose this Business Class product over Cobalt’s other competitors. I simply cannot credit Cobalt enough for the introduction of this “proper” Business Class and its introduction reveals the pioneering and innovative attitude at the heart of the airline.
It’s also interesting to note that Cobalt is also now offering connections through their Larnaca hub. For example, you can now book flights from Manchester through to Tel Aviv & Beirut – providing a more comfortable, seamless and relaxing alternative connecting through the modern and simplistic airport of Larnaca, in comparison to other major European airlines with often chaotic and confusing hubs.
onboard service: reflecting cyprus
The Out of the Blue menu included Grilled Chicken, honey and mustard wraps, halloumi and lountza (a Cypriot meat), baguettes and a variety of Primo Gusto Pizzas. There was also a range of alcoholic beverages, soft drinks, hot drinks and the obligatory Pot Noodle selection. The prices were quite reasonable – in line with most other airlines – and the airline accepts both British Pounds & Euros onboard. Although I was impressed by the menu, as the airline makes the transition from a low-cost carrier to a full-service operator with the introduction of a designated Business Class cabin, I would like to see complementary beverages and snacks available, or at least at a lower price – especially on longer flights such as mine from Manchester & London to Cyprus.
I liked the fact that the airline was inventive with its menu choices – reflecting aspects of the country it represents. The crew also oozed typical Cypriot hospitality and were very personable, genuine and polite. Celine (the cabin manager) and indeed the rest of the crew were jovial and welcoming – especially so to the children onboard. Also, Cobalt being a Cypriot airline, I was able to use some of my Greek language skills with the cabin crew. Celine even commented that my Greek was ‘amazing’ – but I shrugged off the comment, being the modest person that I am!!
Cobalt claims to be ‘the favourite airline of the Cypriot people’ and, speaking to the locals, it seems to be so. Many believe Cobalt harvested the best of the now defunct national carrier – Cyprus Airways – then modernised it and instilled ambition. The airline is also growing rapidly, adding routes to London Heathrow, Dusseldorf, Copenhagen, Mykonos, Geneva and Abu Dhabi from its Larnaca hub this year. It appears that Cobalt Air is also committed to improving the medium-haul travel experience more generally. The airline has recently signed an agreement with Bluebox Aviation Systems to offer wireless streaming of in-flight entertainment to passengers onboard. Bluebox provides wireless content streamed to passenger devices in any aircraft cabin, including film, TV, audio, games and other digital content accessed through any web browser. The device can be stored in overhead lockers and each box’s single swappable and rechargeable battery offers the equivalent of delivering 15 hours of streamed video content to 50 passengers simultaneously. Yet again, this is an example of another area where Cobalt have distinguished themselves from their competitors.
my conclusion: cobalt are unique
Overall, Cobalt are a unique airline; in the words of the CEO Andrew Madar, “not LCC, not legacy, just Cobalt”.
Medium-haul flying is often argued to be the most uncomfortable and tiring; 4-5 hours on a narrowbody aircraft, with no entertainment, poor legroom and lacklustre food. However, Cobalt seem to be committed to improving medium haul flying – whether that’s from the introduction of a spacious new Business cabin, to the friendliness of the crew. As they grow, with big ambitions for the future (including working intensively on a business plan so as to connect China, Africa and the US with Cyprus), I am certain that their ‘small airline, one big family’ feel won’t wear away. Despite big ambitions, Cobalt continues to put Larnaca back on the map as a regional air hub and contributes massively to the Cypriot economy.
I hope that more people across Europe can turn their back on traditional holiday airlines and business carriers and sample a little slice of Cyprus in the sky. Flight bookings can be made on Cobalt’s website or here!
Disclaimer: This trip was provided by Cobalt Air, but I was not pressured to express specific opinions in any way. All the views expressed are fully my own and if you would like to ask me any further questions, don’t hesitate to contact me!