After my arrival into Malaga with Aer Lingus, I found myself with just 50 minutes to connect from one side of the terminal to another. Luckily for me, when I arrived at my gate there was a Primera Air Boeing 737 still waiting for the final few passengers to arrive, meaning my flight to Madrid would be delayed.
UX5049 Malaga – Madrid:
Finally the 737 pushed back and departed for Billund. The gate staff changed the signage over to Air Europa, and invited all Sky Priority + VIP passengers to come forward for boarding, so I did. I had my mobile boarding pass scanned and I was told to walk down the corridor and wait for a member of staff to direct me. It was only when the whole flight was waiting in the corridor that a member of staff came and lead us to a bus that would take us to the aircraft. So much for my priority boarding…
As we drove across the airfield, the plain white ATR 72 came into view. Today’s flight was being operated by Swiftair and not Air Europa themselves. Much like my Iberia flight from Ibiza to Mallorca. As the doors to the bus opened, the rush of passengers to the aircraft steps began, but not before larger cabin bags were tagged and placed into the aircraft hold.
After boarding I settled into “Business Class” seat 17A; I noticed that for other than an inch or two of extra legroom, this seat was no different to the others on-board. Even without my hand luggage underneath the seat, it was a very tight squeeze to attempt to stretch out. The seat width was the same as the Canaryfly ATR, because of this, I knew I was in for a rough ride. I fully understand that unlike their jet engined counterparts, regional propellor aircraft aren’t as gifted with vast amounts of space. However, despite this I have seen many airlines create a dedicated Business Class cabin on aircraft Including the ATR family.
One of the two crew on-board, who’s names I forget, offered myself and the other three passengers in Business a glass of Orange Juice or Water to drink prior to our departure. I chose the Orange Juice and also accepted the anti-bacterial face wipe offered that I believe substituted for a hot towel. Once boarding had been completed the crew introduced themselves by making several announcements in both Spanish and English. The engines of the turbo prop started up and we began our taxi to the runway.
Upon take off from Malaga, we climbed out over the Mediterranean Sea then turned towards the mainland. Once the seatbelt signs had been deactivated, the crew came around to clear the rubbish from the welcome drinks. Offering another selection of drinks, I chose a Coca-Cola and folded down the tray table to begin writing up the Aer Lingus review on my laptop. Only, when it was all of the way down, It rested on my lap and left me with no space whatsoever. After resting my drink on my laptop (being very careful not to spill it), they offered a selection of newspapers that had become very creased from sitting in one of the overhead lockers. Declining this, I was offered my in-flight meal.
A tray of peculiar looking sandwiches was presented to me, two choices, Chicken or Ham. Choosing the latter, I opened it to find it was quite simply ham on a tomato bread. Talk about fine dining! I was also given a small packet of salted nuts and later offered a bag of ready salted potato chips. It certainly wasn’t the most exciting selection in the world, that’s for sure.
No In-flight Entertainment is offered, so anyone planning to travel with on the ATR best pack a book otherwise you could be in for a very boring and uncomfortable flight. To pass the time, I cursed myself for not choosing to take the Renfe First Class service from Malaga to Madrid’s central train station. At least I would have had a large reclining leather seat, warm meal and most importantly, a cool air conditioned cabin.
Much to the relief of I imagine most people that had booked into this ‘Business Class’ service, the city of Madrid came into view and we began to make our approach. The crew passed through the cabin to collect any rubbish that was lying around and then took their seats for landing.
I have to be completely honest, this isn’t at all what I had expected when booking onto a Business Class flight with Air Europa. The quite frankly disappointing seat space available and very basic food options that were offered, really leave me wondering if the nearly £200 I paid for this 1 hour 30 minute flight was worth it. The only saving grace for my experience was the crew. They were fantastic from take off to touch down, and honestly couldn’t do enough for you.
Many reading this may be quick to point out that, as I mentioned, it was not Air Europa that operated this flight. It is however, the airlines choice to allow fare paying passengers to fly in a Business Class that is no different than the economy product offered.
My advice to anyone thinking of flying Business on a Air Europa service operated by Swiftair would be this; don’t do it. Save yourself the disappointment and discomfort and fly with Iberia instead.