After flying on Virgin Atlantic’s Boeing 787 Dreamliner in Upper Class only five days earlier, I was very excited to fly home from New York on the Airbus A340 and see just how they compared. Alongside this written review, I also uploaded a video review to my YouTube which you can watch below this paragraph.
Booking This Flight
If you want to fly Virgin Atlantic Upper Class then what are your options? Revenue fares can be quite high, especially at peak times of the year, so I advise to use miles and points. If travelling at peak times, Virgin will charge you £371 and 57,500 miles to book this flight. At off peak times, you can get it for as low as 47,500 miles and £371. However, those fuel surcharges are still very high.
The flight is also bookable through Delta SkyMiles who are an American Express partner with a 1:1 transfer ratio which can help to reduce the surcharge.
If you have read my previous reviews extensively, you’ll know that sleeping before morning flights has never suited me all that well. After returning from watching the New York Yankees at midnight, I wasn’t too keen on going to bed for a few short hours before making my way to JFK so instead, I packed, showered shaved and did some work and before I knew it, it was 3am and I decided to head to the airport to see what was going on at this ungodly hour.
I arrived at around 4am to find it dead. There were people already in the Virgin Atlantic queue who had been there all night having missed their flight the night before and I listened as they told me how cold the airport had been all night… I wasn’t jealous at all.
To my annoyance, I realised that check-in didn’t open until 5am so I found a coffee shop and joined the other half asleep passengers while sipping a terrible flat white.
At 5am, check-in opened and I made my way to the Upper Class line which was empty. I ventured through Fast Track security and by 5.10am I was in the quietest airport departures hall I have ever seen. There were barely any passengers around and those that were there looked half dead from lack of sleep.
The signposting at JFK’s terminal 4 was noticeably poor and after walking around the terminal for a good 10 minutes, I finally found the sign for airline lounges. The lounge at JFK is actually really nice and I arrived to find that I was the first customer of the day! You can read my review of the JFK clubhouse here.
With boarding already in full swing, I headed down to the gate which is around about a 10 minute walk from the lounge. The queue was very large which was surprising as the lounge had still been pretty full when I left it, this shows why Virgin use the A340 on this route which has two Upper Class (business class) cabins instead of just the one on the B787.
As I explained thoroughly in my 787 review, the seating configuration is very different from many of the newer business class products on the market today. The seats are set up in a 1-1-1 configuration with each of the seats facing inwards. I found the cabin nice but at times a little claustrophobic. For a more in-depth review of the cabin, see my 787 review.
What makes the A340 different from the 787 is that the cabin is noticeably outdated. While the seats could be said to be comfier, the technology is outdated to say the least. The screen is not touch-screen but controlled by an annoying, hard to use control that lives under the screen. This was a major downside and it became so fiddly and hard to use that I simply stuck the screen on map and left it for the whole flight.
Another annoyance is that the headphones are double pinned. This means that you can’t use your own without an adapter. This isn’t too much of a problem as the headphones given are noise cancelling and work perfectly well.
The last thing that made this aircraft noticeably old was the lack of power ports. To charge your laptop, you had to ask the crew for an adaptor which went into a plug socket (not a normal plug) under the remote control. Unfortunately, this adaptor was only for a US plug. This meant I couldn’t charge any electronics on the flight.
As soon as I got to my seat I was offered a welcome drink. Breaking with tradition and because I was so tired, I went for an orange juice and a cup of tea and before I knew it I had fallen asleep to be woken by the crew for my first meal service.
Around an hour after takeoff, the crew brought round a bacon baguette and offer of a second drink. The baguette was nothing special but a nice breakfast dish for those who hadn’t visited the lounge beforehand for breakfast.
After eating this, I got changed into my pyjamas and and fell back to sleep for another three hours before being woken again for my main meal service. Being woken up isn’t normally what happens on flights but seeing as I was reviewing this flight, I made sure the crew woke me up for every service.
The second meal service exceeded my expectations and started with a lovely salmon poke. To see the full review, see below.
The dish was served with tortilla style crisps and avocado and was an excellent dish to start with. I somehow failed to take a picture of this dish so check the video out to see it.
For my main course i opted for the ‘charred steak’. The dish was served with vegetables and was cooked very nicely.
I decided to skip dessert as I was ready to burst. To finish the meal I went for a cup of tea and headed back into the lie flat position for a couple of hours.
Upper Class passengers are given amenity kits by Herschel. Herschel are an awesome brand that Virgin have teamed up with and the amenity kits definitely didn’t disappoint. See the full contents below.
We came into land on time and I changed out of my comfortable pyjamas just in time before the cabin was set up for landing.
Overall, I had a great flight with Virgin once again but couldn’t help feeling that the aircraft was highly outdated. The technology onboard is simply embarrassing compared to that on the B787 and the bar is nowhere near as nice. I love Virgin Atlantic but if you are trying to fly this product, avoid the Airbus A340-600.